to sort this matter out to your satisfaction. MY sincere apologies.
Your image was not clear enough for me to see this damage you describe.
Please understand I would never knowing ship an art item damaged. Steps
are taken to be sure this never has happened. This the 1st time damage
incurred was not created by post office employees or the person
removing the item. I have to ask., This damage was not a result of
removing the art correct ?
Since this damage is so significant I can
ship you another if that is what you want or refund. In either case I
need you to perform a small task. Please cut 4 2" squares out of the
surfer art. 1/ the Ron Lim Signature 2/ the number written in pencil on
the border to the left of the signature. 3/ the gold seal 4/ the actual
damage area. Please take these 4 cut squares place them in an envelope
& forward by airmail to Done Right Productions
8941 Atlanta Ave # 304
Huntington Beach, Ca 92646
confirming through email you have performed this I will ship a
replacement & refund the $2 for sending the paperwork back. I don't
know another way to sort this out. If you have any questions, please